Delivery, Shipping & Returns
ONLINE HOME DELIVERY CHARGES (NON-BULK ORDERS) INC VAT
Posted using either Royal Mail or courier service. Up to 2.5kg per parcel.
|Service||Price Per Parcel (Inc VAT)|
|United Kingdom||Next working day Zone A / 2-5 working days Zones B – E||£7.50|
|United Kingdom||Standard Royal Mail 2nd Class Recorded (allow 3 -5 working days)||£4.50|
|European Union Countries||Standard Royal Mail Europe (3-10 working days)||£16.00|
|Non EU & Rest of World||Standard International (5+ working days)||Please Contact Us|
BULK DELIVERY CHARGES (EXCLUDING VAT)
Delivery charges for bulk orders will be calculated once the whole order has been collated.
|Zones A & B||Zone C||Zones D & E|
|Up to 15kg per consignment||Over 15kg – add per kg||Up to 15kg per consignment||Over 15kg – add per kg||Up to 15kg per consignment||Over 15kg – add per kg|
|Next working day||£9.25||40p||£32.00||90p||£45.00||£1.30|
|Next working day by noon||£19.50||40p||£45.00||90p||£55.00||£1.30|
|Next working day by 10am||£26.00||40p||£60.00||90p||£70.00||£1.30|
|Saturday by 10am||£75.00||40p||£98.00||90p||£108.00||£1.30|
EXTRA CHARGES FOR OTHER SERVICES
|Isle of Wight & Isles of Scilly||£30.00||Per consignment|
|Return to Sender||£25.00||Per consignment|
|Nothing to Collect Fee||£40.00|
|Cheque on Delivery||£50.00||Per consignment|
|Booked in Delivery||£40.00||Per consignment|
|Long length over 2m||£60.00||Per consignment|
This price list assumes that the Customers carton size and weight dimensions fall within the Carriers standard range. Oversized and underweight cartons may be subject to an additional surcharge.
VO2 Sportswear can not be held responsible for cartons damaged in transit by a Carrier. However, VO2 Sportswear will actively pursue any Carrier for recompense in the event of a loss subject to the standard terms of the Carrier.
Standard insurance terms are a maximum of £10.00 per kg with a £25 excess charge.
Please contact us at [email protected] for prices for bulk deliveries outside the United Kingdom and Ireland.
RETURN & EXCHANGE POLICY
Items purchased through VO2 Sportswear are manufactured to order and we are unable to accept returns or exchanges of any bespoke, custom or products manufactured to a customer’s own specification. For shortages, damage or other issues please consult our full terms and conditions or contact us at [email protected] for details.